(As of: November 2014)

The protection of your data is very important to us at Bettmer. Thus, we have the compiled and most important information for you below.

Does Bettmer collect, use and process personal data?

Data protection is a high priority at Bettmer. In the collection, processing and use of the customer and order data, we adhere strictly to the legal provisions of the Federal Data Protection Act (§ 33 BDSG) and German Telemedia Act (TMG).
Principally, you can visit our website without leaving personal data. We can only obtain knowledge of personal data if you enter any such data. This is necessary, for example, in the following cases:

• for orders
• if you wish to contact us

Encryption

Before this data is sent to us, we encrypt it with the so-called SSL (Secure Socket Layer) procedure. This is one of the safest and most commonly used procedures on the Internet and is therefore also used in online banking, inter alia.

How does Bettmer use your data?

The storage and processing of customer and order data is carried out in strict compliance with the Federal Data Protection Act (§ 33 BDSG) and the German Telemedia Act (TMG). You have the right to demand information on the stored data concerning your person. The customer and order data necessary for business processes is stored and passed on to our service partners in so far as this is necessary for the performance of the contract, for example to the parcel delivery service entrusted with delivering your consignment. We require your email address, e.g. to inform you about the receipt and dispatch of your orders and to be able to communicate quickly with you. Your email address and your telephone number are not used for own advertising purposes.

How does Bettmer protect your personal data?

How does Bettmer protect your personal data? The security of your data is our first priority. When you place an order, personal data is sent to us. In order to prevent this data from falling into the wrong hands, we encrypt it with the SSL (Secure Socket Layer) procedure. This is the most common and secure way of transmitting data on the Internet. It is always used when sensitive data is transmitted (e.g. also in online banking). Because encrypted connections are slower than unencrypted connections, we decided to only use an encrypted connection for those pages on which customer data is collected. In this way, we can accelerate the speed of data transfer. You can recognize the encryption by the lock icon in the browser and the "https://" in the address bar of your browser.

Does Bettmer use cookies?

We use cookies to make your visit to our site as pleasant as possible. Cookies support the use of functions such as memo pad and shopping cart and make it easier for you to use our site, for example by not needing to repeat certain entries. The acceptance of cookies is not a requirement to visit the site. However, the use of the shopping cart, search function and memo pad as well as ordering products is only possible if cookies are enabled. Most of the cookies we use are deleted again at the end of the browser session (so-called session cookies). Other cookies remain on your computer for longer (temporary cookies), they will also be automatically deleted after expiry. No security-related data is stored in the cookies. If you do not wish to accept cookies, you can disable them in your browser. However, as described above, this will lead to certain features not being available on our pages.

What are cookies and what are they used for?

Cookies and flash cookies are small files that are stored on the user's computer when visiting a website. Basically, there are two types of cookies, the so-called session cookies which are deleted when you close your browser, and temporary/permanent cookies which are stored on your computer for an extended period. The cookies support your shopping experience in our shop and are responsible for many convenient functions such as the memo pad, the ordering process and the shopping cart.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of the use of the site by you. The information generated by the cookie about your use of this website are usually transmitted to a Google server in the USA and stored there. In the case of the activation of the IP anonymization on this website, your IP address is, however, shorted by Google before transmission within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shorted there. IP anonymization is active on this site. On behalf of the operator of this site, Google will use this information to evaluate your use of the website in order to compile reports about the website activities and to provide further services to the website operator related to the website usage and Internet usage. The IP address transmitted by your browser in the context of Google Analytics is not merged with any other data held by Google. You can prevent the storage of the cookies by selecting the appropriate settings in your browser software; however, we would like to point out that in this case you may not be able to use the full functionality of this website. You can prevent the recording of Google Analytics by clicking on the link below. An opt-out cookie is set, which prevents the future collection of data when you visit this website:Disable Google Analytics